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We will watch this recorded webinar from SWE’s Advance Learning Center. This topic was chosen by YOU!
If you can’t make it, you can watch it anytime on the SWE website, if you are a paid SWE member. There are many great topics in the ALC – you should check them out.
Resolve Team Tension: Communication Tools for the Conflict-Averse Leader
People often avoid conflict because they get insecure about what will happen when they address it. In fact, they’ll bend over backwards to find alternate solutions - more meetings, sternly worded emails, leadership books or team bonding seminars - just to keep from looking the issue in the eye and addressing it directly in service of finding a solution. But these conflicts won’t go away on their own. The truth is, the longer they’re ignored, the bigger problem it becomes, resulting in resentment, defensiveness, stagnation, and ultimately keeping your team from gelling and reaching their true, awesome potential.
In this session you’ll learn what to do BEFORE you start the conversation and establish a foundation of compassionate, thoughtful preparation to set yourself up for success. You’ll walk away with strategies for how to open and conduct the conversation in a constructive way to generate buy-in and result in a healthy and positive work culture, and understand the 6 Keys to Impactful Communication, designed to embody a tone of clarity and confidence, in service of lowering your stress level and level-up productivity, collaboration and growth.